A white bowl adorned with text and illustrations of five dogs rests on a textured gray rug shaped like a bone, reminiscent of the charming ambiance found in Highlands, NC's pet-friendly hotels.

Policies

Pet Friendly Policy

All our suites are designated pet-friendly and specifically towards dogs. Well behaved family pets are welcome free of charge – there is no additional fee for your pet. Please notify the hotel when making your reservation that you will be traveling with a pet.

The guest is responsible for any damages and/or additional cleaning required upon departure. If the pet is left in the room unattended, the “Do Not Disturb” must be used on the door and the Butlers at the front desk must have a contact number for the guest during their absence. During housekeeping services, the guest must be present in the suite or the pets must be out of the room for their safety.

A Scottish Terrier wearing a black coat with a red plaid detail and a red collar sits on a stone floor, with people standing nearby.

Cancellation Policy

First night plus tax is required as deposit for all reservations and packages.

You may cancel/modify your reservation for free until 4pm, 7 days prior to your arrival.

Cancellation made within 7 days prior to your arrival will result in a penalty of your deposit, which is equal to the first night plus tax.

Your entire stay will be charged for a no-show and early departure.

Please Note: Our current check-in time is 4:00 pm and our check-out time is 11:00 am.